Shipping & Returns

Our policies in regards to online orders shipping and returns.

Free shipping to USA and Canada. 

 

All orders come with a tracking number. Please allow 3-7 days for order to be shipped especially if modifications need to be made. We will communicate with you, if you order is going to take a little longer. You will receive notification once your items have shipped. All customs fees are the responsibility of the buyer.

Shipping via DHL or FEDEX, see list below for estimated delivery times (does not include 3-7 day lead time after purchase):

  • Small Packet Canada, USA: estimated 5-15 business days (on occasion longer during busy seasons)

  • Tracked Packet Canada, USA: up to 6 business days

  • Small Packet International: 10-20 business days (depending on your location and delays at customs)

  • Tracked Packet International: 12 business days

  • Please contact us with any special requests for shipping.

With all international orders, you may be responsible for import duties and taxes. Please note, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.

 15 day money back guarantee, return costs are at the cost of the buyer.

All of our products have a lifetime guarantee, we guarantee the metal and the stones.  if you would like something modified let us know.